Jordan Health Service
Jordan Health Service
Jordan Health Service
SaaS Web App
SaaS Web App
SaaS Web App
Overview
Overview
Jordan Health Services (JHS) is a provider of home healthcare solutions serving thousands of patients across multiple regions. Their legacy software—used by nurses to document visits and manage patient data—was becoming a barrier to effective care. The goal was to create a cohesive platform that unified all critical tasks, offered offline support, reduced errors, and introduced new features to enhance patient care and staff satisfaction.
Jordan Health Services (JHS) is a provider of home healthcare solutions serving thousands of patients across multiple regions. Their legacy software—used by nurses to document visits and manage patient data—was becoming a barrier to effective care. The goal was to create a cohesive platform that unified all critical tasks, offered offline support, reduced errors, and introduced new features to enhance patient care and staff satisfaction.
Jordan Health Services (JHS) is a provider of home healthcare solutions serving thousands of patients across multiple regions. Their legacy software—used by nurses to document visits and manage patient data—was becoming a barrier to effective care. The goal was to create a cohesive platform that unified all critical tasks, offered offline support, reduced errors, and introduced new features to enhance patient care and staff satisfaction.
a deeper understanding of the technologies shaping the future of the digital landscape. Elevate your learning experience and glide into the exciting realms of decentralized technologies with confidence and curiosity.
a deeper understanding of the technologies shaping the future of the digital landscape. Elevate your learning experience and glide into the exciting realms of decentralized technologies with confidence and curiosity.
a deeper understanding of the technologies shaping the future of the digital landscape. Elevate your learning experience and glide into the exciting realms of decentralized technologies with confidence and curiosity.
Tech Stack
Figma
Design Tool
SwiftUI
User Interface Framework
Xcode
IDE
Tech Stack
Figma
Design Tool
SwiftUI
User Interface Framework
Xcode
IDE
Tech Stack
Figma
Design Tool
SwiftUI
User Interface Framework
Xcode
IDE
Tech Stack
Figma
Design Tool
SwiftUI
User Interface Framework
Xcode
IDE
ROLE
ROLE
UX Designer & Researcher
DURATION
DURATION
9 Month
PLATFORM
PLATFORM
Medical B2C
Process
Process
Design & Development Process
Our process focused on transforming a legacy system into an intuitive, offline-capable platform that serves diverse healthcare roles.
Design & Development Process
Our process focused on transforming a legacy system into an intuitive, offline-capable platform that serves diverse healthcare roles.
Design & Development Process
Our process focused on transforming a legacy system into an intuitive, offline-capable platform that serves diverse healthcare roles.
Design & Development Process
Our process focused on transforming a legacy system into an intuitive, offline-capable platform that serves diverse healthcare roles.
Before & After Comparison
Jordan Healthcare 1.0 (the original release) provided basic scheduling and documentation but suffered from serious limitations during field use. The app didn't adequately address caregivers' needs for reliable offline functionality.
Before & After Comparison
Jordan Healthcare 1.0 (the original release) provided basic scheduling and documentation but suffered from serious limitations during field use. The app didn't adequately address caregivers' needs for reliable offline functionality.
Before & After Comparison
Jordan Healthcare 1.0 (the original release) provided basic scheduling and documentation but suffered from serious limitations during field use. The app didn't adequately address caregivers' needs for reliable offline functionality.
Research Approach
To gain a deep understanding of the challenges and needs of home healthcare providers and patients, we conducted extensive research using multiple methods.
Research Approach
To gain a deep understanding of the challenges and needs of home healthcare providers and patients, we conducted extensive research using multiple methods.
Research Approach
To gain a deep understanding of the challenges and needs of home healthcare providers and patients, we conducted extensive research using multiple methods.
User Persona
We mapped the current journey of home healthcare nurses to identify pain points and opportunities for improvement.
User Persona
We mapped the current journey of home healthcare nurses to identify pain points and opportunities for improvement.
User Persona
We mapped the current journey of home healthcare nurses to identify pain points and opportunities for improvement.
Research Insights
After analyzing interview data, field observations, and workflow analysis, we identified key insights that guided our design solutions.
Research Insights
After analyzing interview data, field observations, and workflow analysis, we identified key insights that guided our design solutions.
Research Insights
After analyzing interview data, field observations, and workflow analysis, we identified key insights that guided our design solutions.
User Flow
We mapped the current journey of home healthcare nurses to identify pain points and opportunities for improvement.
User Flow
We mapped the current journey of home healthcare nurses to identify pain points and opportunities for improvement.
User Flow
We mapped the current journey of home healthcare nurses to identify pain points and opportunities for improvement.
Wireframes
We mapped the current journey of home healthcare nurses to identify pain points and opportunities for improvement.
Wireframes
We mapped the current journey of home healthcare nurses to identify pain points and opportunities for improvement.
Wireframes
We mapped the current journey of home healthcare nurses to identify pain points and opportunities for improvement.
Accessibility Considerations (WCAG)
Ensuring inclusive designs by following the latest WCAG to make products usable for all.
Accessibility Considerations (WCAG)
Ensuring inclusive designs by following the latest WCAG to make products usable for all.
Accessibility Considerations (WCAG)
Ensuring inclusive designs by following the latest WCAG to make products usable for all.
Collaboration with Developers
To deeply understand the challenges and needs of home healthcare providers and patients, we conducted extensive research using multiple methods.
Collaboration with Developers
To deeply understand the challenges and needs of home healthcare providers and patients, we conducted extensive research using multiple methods.
Collaboration with Developers
To deeply understand the challenges and needs of home healthcare providers and patients, we conducted extensive research using multiple methods.
Universal Component System
A modular and reusable component set designed to power multiple screens across the healthcare platform. This system includes dynamic widgets like visit summaries, smart route optimization, patient directories, care plans, and AI-powered documentation tools—ensuring consistency, scalability, and a seamless user experience throughout the product.
Universal Component System
A modular and reusable component set designed to power multiple screens across the healthcare platform. This system includes dynamic widgets like visit summaries, smart route optimization, patient directories, care plans, and AI-powered documentation tools—ensuring consistency, scalability, and a seamless user experience throughout the product.
Universal Component System
A modular and reusable component set designed to power multiple screens across the healthcare platform. This system includes dynamic widgets like visit summaries, smart route optimization, patient directories, care plans, and AI-powered documentation tools—ensuring consistency, scalability, and a seamless user experience throughout the product.
Dashboard
The new Dashboard Overview for Jordan Health Services is designed specifically for nurses and caregivers who conduct home visits. It offers a consolidated, real-time view of daily visits, route planning, patient alerts, and medication tracking—all in one accessible, responsive layout. This redesign aims to reduce cognitive load, minimize manual effort, and empower healthcare professionals with smarter tools to make informed decisions on the go.
By focusing on contextual information, efficiency-driven actions, and real-world constraints like weather, traffic, and medication alerts, the dashboard becomes a practical command center that enhances patient care and nurse productivity.
Dashboard
The new Dashboard Overview for Jordan Health Services is designed specifically for nurses and caregivers who conduct home visits. It offers a consolidated, real-time view of daily visits, route planning, patient alerts, and medication tracking—all in one accessible, responsive layout. This redesign aims to reduce cognitive load, minimize manual effort, and empower healthcare professionals with smarter tools to make informed decisions on the go.
By focusing on contextual information, efficiency-driven actions, and real-world constraints like weather, traffic, and medication alerts, the dashboard becomes a practical command center that enhances patient care and nurse productivity.
Dashboard
The new Dashboard Overview for Jordan Health Services is designed specifically for nurses and caregivers who conduct home visits. It offers a consolidated, real-time view of daily visits, route planning, patient alerts, and medication tracking—all in one accessible, responsive layout. This redesign aims to reduce cognitive load, minimize manual effort, and empower healthcare professionals with smarter tools to make informed decisions on the go.
By focusing on contextual information, efficiency-driven actions, and real-world constraints like weather, traffic, and medication alerts, the dashboard becomes a practical command center that enhances patient care and nurse productivity.
Patients
This redesigned patient view simplifies care coordination by organizing all patient statuses (active, inactive, critical, pending) into clearly labeled categories. Nurses and staff can now quickly assess, filter, and act on what matters most—without digging through cluttered lists.
Patients
This redesigned patient view simplifies care coordination by organizing all patient statuses (active, inactive, critical, pending) into clearly labeled categories. Nurses and staff can now quickly assess, filter, and act on what matters most—without digging through cluttered lists.
Patients
This redesigned patient view simplifies care coordination by organizing all patient statuses (active, inactive, critical, pending) into clearly labeled categories. Nurses and staff can now quickly assess, filter, and act on what matters most—without digging through cluttered lists.
Appointment
The redesigned appointment screen brings together optimized routing, visit insights, and real-time urgency tracking. Nurses can plan their day with full visibility into patient needs, estimated travel time, and appointment types—all on one screen.
Appointment
The redesigned appointment screen brings together optimized routing, visit insights, and real-time urgency tracking. Nurses can plan their day with full visibility into patient needs, estimated travel time, and appointment types—all on one screen.
Appointment
The redesigned appointment screen brings together optimized routing, visit insights, and real-time urgency tracking. Nurses can plan their day with full visibility into patient needs, estimated travel time, and appointment types—all on one screen.
Care Plans
The redesigned appointment screen brings together optimized routing, visit insights, and real-time urgency tracking. Nurses can plan their day with full visibility into patient needs, estimated travel time, and appointment types—all on one screen.
Care Plans
The redesigned appointment screen brings together optimized routing, visit insights, and real-time urgency tracking. Nurses can plan their day with full visibility into patient needs, estimated travel time, and appointment types—all on one screen.
Care Plans
The redesigned appointment screen brings together optimized routing, visit insights, and real-time urgency tracking. Nurses can plan their day with full visibility into patient needs, estimated travel time, and appointment types—all on one screen.
Usability Test
Visualizing the quantifiable improvements from our redesign across key metrics
Usability Test
Visualizing the quantifiable improvements from our redesign across key metrics
Usability Test
Visualizing the quantifiable improvements from our redesign across key metrics
Impact Dashboard
Visualizing the quantifiable improvements from our redesign across key metrics
Impact Dashboard
Visualizing the quantifiable improvements from our redesign across key metrics
Impact Dashboard
Visualizing the quantifiable improvements from our redesign across key metrics